This subproject focuses on Airbnb, the world’s most popular home-rental platform. Through three case studies lasting eight months per city, a member of the research team will investigate the company’s operations in particular neighborhoods by following the practices and experiences of four stakeholders: hosts using the platform, businesses that operate “on top of” the platform (e.g. key pickup/drop-off, luggage storage, and cleaning services), neighborhood residents, and local governments. The subproject aims to answer these questions:
- Who uses Airbnb to create value and generate a livelihood and how is this accomplished?
- Which stakeholders are not included in such processes of valorization and/or experience Airbnb as an impediment to their interests or survival? What are the reasons for this?
- How would Airbnb have to change its platform in order to redress such problems?
- How does Airbnb affect the socio-economic dynamics of the neighborhoods in these cities?